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6th Annual Customer-Centric Service Excellence

Cultivating the “Wow” Factor within Your Customer-Centric Frameworks Towards Achieving Greater Profitability and Service Excellence

7-9 Sep 2015
Hyatt Regency Dubai Creek Heights,Dubai, United Arab Emirates

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Conference Speakers

Ismail Mohammad
Senior Vice President – Customer Operations
du, UAE

Ahmed Zafar
Head of Customer Service
DHL Express Arabia, KSA

Jaimon Jacob
Head - Customer Service & Business Excellence
UAE Exchange Centre LLC, UAE

Dr Ali Asery
Executive Director of Patient Experience
King Fahd Medical City, KSA

Shahid Osmani
Quality Expert – Strategy & Corporate Excellence Dept.
Dubai Customs, UAE

Mohammed Qadadeh
Vice President – Government Services & Solutions Middle East / North Africa
Mastercard, UAE

Murtada Alzaylaie
Director of Service Operational Excellence
Sharjah Chamber of Commerce and Industry, UAE

Abdul Aziz Al Abdul Salam
Head of Quality Assurance & Customer Services
Ahli Bank SAOG, Oman

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General Enquiries

Rachel Yon

Suite A-20-1, Level 20 Hampshire Place Office
157 Hampshire
1, Jalan Mayang Sari

Telephone:
603 2723 6611
Fax: 603 2723 6622
Email: rachely@marcusevanskl.com


Conference Quote

Cultivating the “Wow” Factor within Your Customer-Centric Frameworks Towards Achieving Greater Profitability and Service Excellence