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6th Annual Customer-Centric Service Excellence

Cultivating the “Wow” Factor within Your Customer-Centric Frameworks Towards Achieving Greater Profitability and Service Excellence

7-9 Sep 2015
Hyatt Regency Dubai Creek Heights,Dubai, United Arab Emirates

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Conference Speakers

Ismail Mohammad
Senior Vice President – Customer Operations
du, UAE

Ahmed Zafar
Head of Customer Service
DHL Express Arabia, KSA

Jaimon Jacob
Head - Customer Service & Business Excellence
UAE Exchange Centre LLC, UAE

Dr Ali Asery
Executive Director of Patient Experience
King Fahd Medical City, KSA

Shahid Osmani
Quality Expert – Strategy & Corporate Excellence Dept.
Dubai Customs, UAE

Mohammed Qadadeh
Vice President – Government Services & Solutions Middle East / North Africa
Mastercard, UAE

Murtada Alzaylaie
Director of Service Operational Excellence
Sharjah Chamber of Commerce and Industry, UAE

Abdul Aziz Al Abdul Salam
Head of Quality Assurance & Customer Services
Ahli Bank SAOG, Oman

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General Enquiries

Miss Bernardine Michael - Regional Director (Digital,Media & PR) APAC & MEA

marcus evans Kuala Lumpur , Suite A-20-1, Level 20
Hampshire Place Office, 157 Hampshire, 1, Jalan Mayang Sari
50250 Kuala Lumpur

Telephone:
+603 2603 2597
Fax: +603 2603 2597
Email: BernadineM@marcusevanskl.com


Conference Quote

Cultivating the “Wow” Factor within Your Customer-Centric Frameworks Towards Achieving Greater Profitability and Service Excellence